In the Russian Federation, the procedure confirming the quality of a product or service provided is certification. It is carried out by the relevant body on the basis of an accreditation certificate. This certificate is issued by the Federal Agency for Technical Regulation and Metrology. It goes without saying that the certification body in Russia (CB) must conduct its activities within the framework of the law. His choice must be approached very seriously and carefully.

The first step is to clarify whether the body has accreditation to conduct certification in our country, as well as for what type of product it can issue a certificate. It would also be a good idea to check the scope of accreditation of the certification company. This is necessary in order to make sure whether it corresponds to your field of activity.

The second stage will be drawing up a proposal for cooperation. Prepare an application for certification to be sent to several authorized bodies at once. Your proposal must contain complete information to enable the relevant company to plan the work ahead to carry out the required inspection. You must indicate what type of activity the company is engaged in, its size and organizational structure, the current state of the quality management system, the scope of inspection and the number of separate divisions.

To choose a certification body and not regret it later, you should pay attention to the following questions:

• Competence of company employees. There are often cases when the customer has much more information about certification than the manager who must advise the client. Naturally, such a situation should not exist. After all, the level of a company is primarily determined by the professionalism of its employees.
• Reviews of the company from previous clients. Many certification authorities post information about clients on their websites. This will benefit those who are looking for a suitable company. After all, their reviews can be used to judge the reputation of the certification center. The notorious “word of mouth” is also a good tool for collecting the necessary information.
• Price for certification services. There is no clear answer to this question, since each company has its own pricing policy and business ethics. The cost of services in the same area varies greatly among different companies. It is impossible to understand what the price of services consists of. There's nothing you can do - the market.
• Previous experience of cooperation with the company. Well, everything is clear here. If you have previously had a positive experience working with this certification body, then there is no point in looking for another company.
• Acceptance of the proposed inspection schedule. A company involved in product certification conducts test studies. After assessing the experts, they draw conclusions about the compliance of this product with the standards and rules established for it.

Currently, choosing a certification body is very easy, since there are a huge number of companies that successfully certify goods. The list of services of these companies includes: registration of product certificates, certification of industrial and construction equipment, certification of conformity of materials from domestic and foreign manufacturers,

1 . The CE mark with which the products are marked means - compliance with EU directives

2. Participants in the certification system are... (at least two options)

- certification body

- applicant

- testing laboratory

3. Certification of a production or quality system is provided for by a product certification scheme... - 5

4 . Mandatory confirmation of compliance can be in the form of... (at least two options)

- mandatory certification

- declaration of conformity

5 . Quality systems certification bodies are:

- organizations accredited and registered in accordance with the provisions of Rostekhregulirovaniya

6 . Forms of confirmation of conformity are: - declaration of conformity

7 . The functions of the certification body include: (at least two)

- making a decision on an enterprise’s application for product certification

- issuance of a certificate of conformity

8. The certification application stage includes ... (at least two)

- submitting an application

9 . A document confirming compliance with the requirements of technical regulations is - declaration of conformity

10. The sign shown in the figure represents...

- mark of conformity of products (services) with the requirements in the GOST R system

11 . Accreditation of certification bodies and testing laboratories is carried out on the basis of the following principles: (at least two)

- voluntariness, openness and accessibility of accreditation rules

- based on production volume

13 . The beginning of the certification procedure is - submitting an application to the certification body

14. Isolation, packaging, sealing of products is carried out at the stage - sampling (sampling)

15. A document certifying the compliance of an object with the requirements of technical regulations, provisions of standards or terms of contracts is … certificate of conformity

Certificate of Compliance

16. Informing purchasers about the compliance of the certification object with the requirements of the voluntary certification system or the national standard is carried out - familiar match(s)

17 . The form of confirmation of compliance of objects with the requirements of technical regulations, provisions of standards or terms of contracts is called ... certification

18. The federal executive body responsible for organizing and carrying out certification work is national authority on certification

19. What does the US National Certification System mark mean? ? - in the USA there is no single national certification body

20 . The DIN mark belongs to the national certification system... - Germany

21 . Among the main stages of certification are...

- assessment of compliance of the certification object with established requirements

- application for certification

22. The certification application stage includes...

- submitting an application

- selection of certification body

23 . The certification decision stage involves...

- refusal to issue a certificate of conformity

- registration of a certificate of conformity

24. Certification of quality management systems includes the following stages:

- conducting an audit and preparing a report based on the audit results

- analysis of documents of the quality management system of the applicant organization by the certification body

25. Intangible services during certification... assessed by sociological method, assessed by expert method

26. Providing test results with accuracy and reproducibility that do not exceed established standards is achieved by developing ... test methods

27. The volume (number) of samples selected for certification purposes depends on...

- batch volume

28. The frequency of certification tests (excluding inspection control) depends on … the validity period of the certificate established by technical regulations

29. The goals of accreditation of certification bodies and testing laboratories in accordance with the Law “On Technical Regulation” are...

Creating conditions for recognition of the results of the activities of certification bodies and accredited testing laboratories

Ensuring the confidence of manufacturers, sellers and purchasers in the activities of certification bodies and accredited testing laboratories

Confirmation of the competence of certification bodies and testing laboratories performing work to confirm conformity

30. The basic principles of accreditation of certification bodies and testing laboratories include...

- ensuring equal conditions for persons applying for accreditation

- competence and independence of accreditation bodies

- voluntariness

31. A mechanism for determining the impartiality, independence and competence of certification participants is not…

- standardization

- expert review

- identification

32 . Establishing uniform requirements for testing laboratories and certification bodies is... accreditation task

33 . Preparation of proposals for the range of products and services subject to mandatory certification in the Russian Federation is a function of... central certification body

34. certification

35. The act of a third party demonstrating that a properly identified product, process or service conforms to a particular standard or other normative document is called... certification

36 . Vehicle maintenance and repair are assessed under a service certification scheme... 2

37 . The assessment of compliance of non-material services with established requirements is carried out ... expert or sociological methods

38. technical regulations

39 . Development of proposals to improve the efficiency of work in the field of certification of supervised products is one of the main functions certification council

40. purpose of certification

41. Voluntary confirmation of conformity is carried out at the initiative of... applicant

42. The inadmissibility of restricting competition and creating obstacles to the use of the services of certification bodies and accredited testing laboratories is principle accreditation.

43. certification body

44. coordination council

45. 8

46. Activities aimed at confirming the compliance of objects with the requirements of technical regulations, provisions of standards or terms of contracts are called ... certification

47. is not… consumer

48. certification council

49. fivefold

50. Creating conditions to ensure the free movement of goods across the territory of the Russian Federation, as well as for the implementation of international economic, scientific and technical cooperation and international trade is... purpose of certification

51. The structural unit of the certification body, ensuring the activities of the certification body in accordance with the requirements and certification procedures, is ... coordination council

52. significant discrepancy

53. 1a

54.

55. The national certification body of the Russian Federation is... Federal Agency for Technical Regulation and Metrology (Rosstandart of the Russian Federation)

56. The main purpose of mandatory certification systems is... ensuring life safety

57. In the case of testing in two or more testing laboratories, samples for testing are selected ... certification body

58.

59. Control over determining the cost of certification work is within the competence of... coordination council

60. When certifying quality systems more than fivefold repetition of minor inconsistencies of one type provides grounds for converting them into significant inconsistencies.

61. Testing of one or more product samples without production verification and inspection control is provided for by the certification scheme... 1

62. The accreditation procedure for an accredited organization seeking to expand its field of activity is called... pre-accreditation

63. certification

64. Participant of the quality systems certification system is not … testing laboratory

65. Development of proposals to improve the efficiency of work in the field of certification of supervised products is one of the main functions... certification council

66. certification council

67. Confirmation of conformity on the territory of the Russian Federation is carried out in the form of... voluntary or mandatory certification, declaration of conformity

68. Creating conditions to ensure the free movement of goods across the territory of the Russian Federation, as well as for the implementation of international economic, scientific and technical cooperation and international trade is... purpose of certification
69. The selection of a certification body is carried out at the stage... applications for certification
Bottom of Form 11

70. Development of proposals for the formation of a unified product certification policy for potentially hazardous industrial production, facilities and work is the competence of... certification council
Top of Form 12

71. The form of confirmation of conformity at the pre-market stage of product circulation, carried out by the manufacturers themselves, is called ... declaration of conformity
72. expert

73. A person or body recognized as independent of the parties involved in determining the compliance of the certification object with the established requirements is usually called third side.

74. Official recognition that a testing laboratory (certification body) is competent to carry out specific tests or types of tests is ... accreditation

75. Testing of each manufactured sample in an accredited testing laboratory is provided for by the certification scheme... 8

76. The validity period of the declaration of conformity is determined ... technical regulations

77. An identified deficiency in the quality management system, which is likely to result in failure to meet consumer requirements, is called... significant discrepancy

78. The fundamental document for certification in Russia is the law... "On technical regulation"

79. The accreditation process takes place in 4 stage.

80. Recognition of test results and certificates of conformity at national, European and global levels is purpose of accreditation accreditation.

81. Preparation of an act based on the results of the QMS audit is carried out at the stage... conducting an on-site audit

82. Member of the certification system is not … buyer

83. The inadmissibility of applying mandatory confirmation of conformity to objects for which the requirements of technical regulations are not established is... certification principle

84. accreditation task

85. Payment of the registration fee by the customer for QMS certification is made at the stage... organization of work

86. Carrying out a quality system at the manufacturer by an accredited certification body is provided for by the certification scheme... 6

87. Confirmation of conformity on the territory of the Russian Federation is carried out in the form of... voluntary or mandatory certification, declaration of conformity

88. Ensuring the competitiveness of products and services in the domestic and foreign markets is... purpose of accreditation

89. The number of products being tested and the order of their selection determines... certification body

90. Testing of one or more product samples with production verification without inspection control of certified products is provided for by the certification scheme... 1a

91.

92. The accreditation procedure by a body whose activities fully comply with the international requirements set out in ISO/IEC Guide 61 is called... accreditation for competence

93. The number of products being tested and the order of their selection are determined by ... certification body

94. Development of proposals to improve the efficiency of work in the field of certification of supervised products is one of the main functions... certification council

95. One of the forms of confirmation of compliance of objects with the requirements of technical regulations, provisions of standards or terms of contracts carried out by the certification body is ... certification

96. Testing of each manufactured sample in an accredited testing laboratory is provided for by the certification scheme... 8

97 . Acceptance of a declaration of conformity is a form... mandatory confirmation of conformity

98. Member of the certification system is not… consumer

99. The inadmissibility of restricting competition and creating obstacles to the use of the services of certification bodies and accredited testing laboratories is the principle of accreditation.

100. A member of the quality management system certification commission is... expert

101. The accreditation process for certification bodies is established in … GOST R 51000.6 – 96

102. A declaration of conformity drawn up in accordance with the established rules is subject to registration by the federal executive body for technical regulation within 3 days.

103. The creation of national accreditation systems that comply with international standards is... accreditation task

104. A person or body recognized as independent of the parties involved in determining the compliance of the certification object with the established requirements is usually called a third party.

105. In the case of testing in two or more testing laboratories, samples for testing are selected ... certification body

106. Testing of each manufactured sample in an accredited testing laboratory is provided for by the certification scheme... 8

107. The accreditation process takes place in 4 stages.

Certification body- an organization accredited by the relevant authorities, engaged in the certification of quality management systems for compliance with ISO 9000 series standards, having sufficient equity capital and transferring sufficient amounts to reserves to cover its risks. It is well known that in addition to large international organizations that provide certification throughout the world, there are numerous national certification systems.

In Russia, the leading certification body is traditionally considered to be VNIIS-SERT-SK at the All-Union Scientific Research Institute of Certification, Russian Maritime Register of Shipping, Electrostandard, Test-St. Petersburg (accredited by the State Standard of Russia for the right to carry out certification of quality systems in the GOST R system).. In addition, the most active in Russia are the world-famous certification bodies, accredited for certification in most developed countries, Bureau Veritas Quality International (France); Uet Norske Veritas (Norway); Lloyd Register (UK); SGS (Switzerland); TUV-CERT (Germany).

But, unfortunately, for many Russian entrepreneurs it still remains a mystery what market capitalization the Russian-registered subsidiaries of these reputable brands in Europe have and what financial reserves they are able to create to cover certification risks. If such information is missing, then in the USA, for example, the activities of such a certification body for companies in the USA may not be recognized. Unfortunately, in Russia this situation is facilitated by the situation with certification law and the Laws of the Russian Federation. Typically, in Europe and the USA, knowledge of these integrated indicators allows one to quite accurately calculate the level of financial responsibility of the certification body for certificates of conformity issued to entrepreneurs.

In addition, few people realize that every international certification body, even with the best brand in the world in Russia, is essentially a company registered in Russia, with all the ensuing legal consequences. To this it should be added that each international certification body must have an international accreditation sheet that discloses in detail information about those countries in which Governments or Parliaments have delegated, under certain conditions, their powers to certify, classify, supervise and inspect products and production of organizations carrying out specific activities. An analysis of the information listed may well give an objective and correct judgment about the responsibility of the certification body, both to clients and to accreditation bodies.

But here, too, of course, you need to know when to stop. This measure consists of maintaining a reasonable balance between the form and content of certification. You can absolutely correctly follow the form of choosing a certification body and its accreditation at the proper level, taking into account many years of work in the market. But at the same time, its employees may not have sufficiently high professional knowledge regarding, for example, the production and at the same time financial spheres of activity of an organization that supplies unique products or provides unique services. In addition, many even very reputable auditors are skeptical about innovations in the field of QMS. And then, despite the authority of the certification body, the result of the QMS activities will be negative. To remove this barrier, you will need to hire an outside auditor who will demand higher rates and negotiate all sorts of conditions. Naturally, in this case, you can invite such an auditor directly, and he himself will decide which organization will issue the certificate.

How not to make a mistake in choosing the Company that you entrust to provide you with certification services for a product, service or enterprise as a whole?

Certification is a very responsible process, because the slightest mistake can have unpleasant consequences and lead not only to disappointment and loss of time, but also to legal problems and, of course, additional financial expenses.

There are a number of optimal criteria for preliminary assessment of the performing company that will help you navigate the huge number of offers, make the right choice and avoid paying twice. Simply conduct a comparative analysis of all candidates based on the information received from them and about them and select the best one using these criteria:

1.WORK EXPERIENCE

Serious experience in the market allows the company and its specialists to acquire the necessary knowledge and experience and develop the most effective methods of work in this area.

How to check: Be sure to check the date of registration of the company in the registration certificate, Extract from the Unified State Register of Legal Entities or other documents. A few years is nothing for any field of activity; it is a newcomer to the market, which means an amateur, not a professional.

2. PARTNER NETWORK

A developed partner network and established contacts in the professional market allow the performing company to provide the most complete range of services and implement the most non-standard projects.
How to check: Do not forget that working with partners is associated with certain risks. Be sure to check whether the company is ready to bear responsibility for the partner to you. This responsibility must be secured in an agreement with you.

3. EXECUTION SPEED

In some situations, the timing of obtaining a particular certificate is very important, because Often the financial results of the customer depend on the speed of the contractor. In these cases, it is worth entrusting work only to those performers who can provide the shortest possible time for completing the services. And, of course, speed should not affect the quality of these services.
How to check: Specify the terms of service provision in advance and assess their compliance with your requirements. Often, many contractors give deliberately unrealistic deadlines for completing work; a truly responsible contractor will justify the named deadlines for you in accordance with the law and established practice and secure them in a contract and liability for their violation.

4. TRANSPARENCY OF CONTROL

It is very important for you, as a client, to understand what stage the process is at, which steps have already been completed and which are yet to be completed, whether everything is in order and whether there are any problems with your order. A self-respecting company is always ready to provide you with comprehensive information on the planned stages of work and the current state of affairs.
How to check: Before starting work, be sure to request an agreement under which you will be provided with a service, which does not have to be formal. Check for clauses in the contract that describe the process of interaction between the contractor and the customer. Also ask to provide you with the “Work Plan” document for the service you plan to order. This plan should describe not only the stages of work, but also the results of the work, as well as criteria for assessing the quality of these results.

5. PRIVACY

Certification of goods and services is often associated with certain risks due to information leakage, so ensuring data confidentiality plays a very important role. Differentiation of access to official information in electronic form, a unique archiving system, and a standard for working with information on paper - this is what will help avoid unnecessary risks.

How to check: check whether the contract contains a clause about the contractor’s responsibility for disclosing confidential client information, and also ask to tell you about the systems used in the company to ensure the confidentiality and safety of client information.

6. INTERNAL CONTROL SYSTEM

The task of any company is to ensure the maximum quality of services provided. This can only be achieved if there is a clear system of internal quality control of work results at various stages of order fulfillment and control levels. And the more these levels of control, the higher the quality of the services provided.

How to check: Before starting work, be sure to ask how many levels of internal control exist in the company, at what stages quality control is carried out and what system of responsibility is provided in the event of transfer of work results with errors to the customer, incl. in the contract.

If your business is faced with the need for voluntary certification of compliance of quality management with ISO 9001 standards, the urgent issue becomes the choice of a company that can be entrusted with the process of conducting a certification audit and obtaining certificates. In light of the importance of this issue for the results of certification and the reputation of the company, as well as due to the presence of numerous fly-by-night companies on the market that sell fake certificates or do not have sufficient experience and qualifications to correctly carry out certification procedures, we decided to highlight this topic in more detail.

Who has the right to issue ISO 9001 certificates of conformity in Russia

In the Russian Federation, certification services for ISO 9001 and other voluntary certification systems have the right to be provided by non-governmental organizations accredited by the Federal Accreditation Service (Rosaccreditation). Previously, the authority to accredit organizations and research laboratories to work with voluntary certification systems was assigned to the Federal Agency for Technical Regulation and Metrology.

Accreditation- this is a procedure that officially recognizes the right of a quality management system certification body to carry out certification work in accordance with the declared scope of accreditation. (GOST R 40.001).

Scope of accreditation- this is an approved list of products or services for which the organization has the right to carry out certification and issue certificates of conformity.

What to consider when choosing a certification body

In the competition for customers, some companies describe their real and imaginary advantages, promise ultra-low prices or fast turnaround times, but we recommend following the principle “Trust, but verify.”

When deciding on cooperation, it is worth checking the following facts:

• The company has state accreditation;
• Checking references and list of clients;
• Checking the business reputation of the organization;
• Checking the competence of employees at the level of quality of technical explanation;
• An additional, although optional, advantage in favor of the company will be the availability of certificates of conformity and a quality management system for their own services.

How to check your chosen certification body

Let's look at the selection and screening process in more detail. This process does not present any difficulties - you can analyze and compare the conditions, competence and legality of several certification bodies using documents provided by certifying organizations, official requests and open sources.

Checking the presence and authenticity of the certificate. Each certificate of a certification body issued by Rosakkreditatsiya is registered in a database on the official website of the accreditation service. A list of companies accredited to work with voluntary certification systems can be requested from the Coordination Center, under whose details the selected system is registered in Rosstandart.

Checking references and client list. If well-known companies are named among the clients of the certification body, this indicates the solidity and reliability of the organization. However, this is sometimes taken advantage of by unscrupulous fly-by-night companies that rely on the fact that potential clients will not check the posted information. There is nothing wrong with calling one of the companies listed on the client list and asking for recommendations on a certifying authority. Confirmation of the fact of cooperation can also be scans of reviews of client companies on their official letterheads posted on the website of the certifying organization.

Checking the competence of employees at the level of quality of technical explanation. When communicating with representatives of the certification body by phone or in person, do not hesitate to ask all the questions that interest you. Try to find out the details of the process, pricing principles, guarantees, and the specifics of certification in your area. A good sign will be honest and reasoned answers, clarification of terminology, diving into the essence of your problems, a desire to save your money with the help of an optimal certification scheme, the absence of unrealistic promises, etc. Compare the answers of several companies - for serious professionals, the range of prices and terms is not too different, while indicators that are too low or high, compared to others, give reason to think. A strong argument in favor of a certification organization is the participation of its experts in specialized conferences and the development of standards for domestic certification systems.

Availability of own certificates of compliance with quality management standards. Everything is simple here - certifying authorities usually post information about the availability of certificates in the public domain, or can send a scan of the document upon request.

Conditions of cooperation with the certification body

To find out the conditions and details of the certification procedure in selected organizations, send them applications indicating the following information:

• what type of certification do you require;
• products/services of your company;
• organizational structure of your company;
• number of staff;
• number and regional location of branches;

Before making your final choice of certification body, you should consult with experts on the following issues:

• The optimal certification scheme for your conditions
• What documents are required from you to carry out certification work?
• Algorithm and timing of certification work
• The cost of all work, including VAT and possible commissions, form of payment.

Now that you have learned how to select and screen organizations for ISO 9001 certification, you can make your final choice. Finally, we recommend paying attention to the scope of accreditation and the field of activity in which the organization specializes - preference should be given to bodies that know the specifics of your market, goods and services. If such information is not on the organization’s website, you can easily find it out by studying the list of clients or simply calling the office of the certifying body.

A certification body is a legal entity or individual entrepreneur accredited in the prescribed manner to carry out certification work.

Accreditation is a procedure by which the ability of a quality systems certification body to carry out certification work in the declared area is officially recognized.

The scope of accreditation is a list of products, according to which the certification body has the right to carry out certification work and issue certificates of conformity.

Today, the choice of certification bodies in Russia is extremely wide, because the number of voluntary certification systems in various fields of activity is constantly increasing.

When choosing a certification body, the following criteria should be considered:

1. Experience of the certification body. Usually confirmed by a reference sheet, i.e. a list of clients who have used the services of this certification body.

2. Contents of the report. Not all certification bodies include observations in their reports, since the formulation of observations requires highly qualified auditors and additional efforts during the audit. Observations help identify potential inconsistencies by describing those circumstances that might lead to inconsistencies over time or under slightly different conditions. Observations provide valuable information to the client as they help prevent nonconformities and associated potential damage to the organization.

3. Possibility of implementing integrated systems at the enterprise. Standardized management systems are a continuously developing area of ​​management science.

4. Are additional services offered, such as post-certification services, training services, etc.

5. Having our own quality system.

6. Level of preparedness (competence) of auditors.

7. The selected certification body must be accredited to carry out certification work for this type of product.

8. Reputation of the certification body.

9. Brand recognition. By receiving a certificate, an enterprise associates its brand with the brand of the certification body. The certification body must not only be known. His name should evoke positive associations among clients.

10. The policies and procedures under which the certification body operates must not be discriminatory and must not be conducted or implemented in a discriminatory manner.

11. The certification body must ensure that services are available to all applicants. There should be no excessive financial or other conditions.

Conclusion

This course work analyzes the regulatory documentation and legal acts used in the production of capital bread. The procedure for confirming product compliance with ND requirements is considered, the procedure for analyzing quality and safety indicators is presented, and an application for voluntary certification according to scheme 3a, a decision on the application and a certificate of conformity are completed (Appendix 1, 2, 3).

The main task of food certification is to confirm the quality and compliance of products with quality standards. The certification procedure takes place regardless of the manufacturer, as well as the consumer. Only a special document certifies the results of the procedure.

Thanks to food certification, it is possible to identify low-quality and unsafe products for humans. As a rule, each of us should be protected from products that can negatively affect our lives and well-being. After all, certification of the enterprise’s products indicates that all products are of high quality, and they can be traded both in our market and in foreign ones. Certification of food products is a confirmation not only of the safety of the product for the human body, but also for the environment.

In a market economy, the production of competitive bakery products can be ensured only with the introduction of careful technological and sanitary-hygienic control, as well as the replacement of traditional analytical methods with instrumental ones using express analyzers. The use of such devices can significantly reduce labor resources for analysis, reduce the preparation of reagents characteristic of traditional methods, and reduce the area of ​​laboratories.

Unfortunately, not all manufacturers produce bread responsibly, violating regulatory requirements and deceiving consumers by providing them with inaccurate information on product packaging, which is the only source of information. Due to the failure of manufacturers to comply with the relevant requirements, bakery products cease to be healthy products, which can lead to a decrease in consumer demand for these products.